Best Practices on Skill Development

Hear from our experts as they share strategic ways to use Lessonly Skills to set your teams up for success.

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What you’ll learn:

How Skills Streamlines Support Ticket Handling

Explore how Sendinblue takes a strategic approach to skill development with personalized coaching plans based on customer service rep skillset self-reflection and certifications.

How Skills Helps Facilitate Better 1:1 Conversations

Learn how Kognitiv enables managers to uncover opportunities for relevant coaching and guide their teammates at scale, coaching more intentionally than ever before.

Best Practices for Driving Business Outcomes with Skills

Walk away with best practices for skill development to increase productivity, drive adoption, and create lasting business impact.

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About this Webinar

Did you know that 70% of training is forgotten after 24 hours? That’s why continuous learning paired with coaching is crucial to every training program. In this virtual event, our experts will share how they use Lessonly Skills to ensure their training is driving business impact with continuous skill development fueled by personalized coaching at scale. We’ll dive deep into “the why” behind their shifted focus to skill development, then demo “the how” for what’s driving their teams success, and share best practices they learned along the way. We will leave 10 minutes for our audience to ask our skills experts everything they want to know - so get your questions ready! The first 50 registrants will receive a coffee gift card on us!

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Megan Hostetler

Megan Hostetler
| Senior Product Marketing Manager at Lessonly

Megan Hostetler is a Product Marketing Sr. Manager at Lessonly. Prior to Lessonly she was a product marketer at Salesforce for 6.5 years where she worked closely with enablement leaders to train and develop sales reps.

Kaitlin LaCaille

Kaitlin LaCaille
| Customer Operations Specialist at Sendinblue

Kaitlin wears many different hats at Sendinblue, a European leader in digital marketing software. Her overall mission is to increase efficiency for the Customer department through great training, coaching, and knowledge management.

Dwight Hulse

Dwight Hulse
| Partner at Kognitiv Inc

Dwight's key strengths lie in his ability to grasp the big picture in the context of the personal, political, and organizational dynamics that lay the foundation for the success of any project or business initiative. Dwight's diverse background and experiences have helped him to hone particularly strong communication, presentation, and analytical skills, and have given him the opportunity to prove his ability to manage complex projects, lead others, and deliver quality results on-time and on-budget. Dwight is a consultative expert, with the abilities to both "go deep" and to consider the "30-thousand-foot view" when dealing with cross-functional teams and multi-faceted projects.