new age of employee training

AT&T, GE, T-Mobile and Others Prepare for the New Age of Employee Training

Employee training is about to undergo major changes, and the big brands are excited about it. More money than ever is being invested in corporate training programs and approaches to employee learning, and it looks like major companies have the right idea.

Udacity and AT&T develop nano degrees

Sending employees to college for extra training sounds exciting and groundbreaking, but it is difficult in practice. Employees have schedules and projects to take care of: It is very difficult for them to find time or opportunities to take classes and earn degrees, even with the help of a company. Often the workers with the most potential are those least able to go back into higher education.

Enter Udacity and AT&T, two companies that partnered together in 2014 to create something they called nano degrees. The idea is simple but promises to be highly effective for employee training. Instead of aiming for traditional degrees, this model allows employees to pursue a very brief college training program that allows them to earn certificates in specific skills.

Nanodegrees are currently targeted on software skills like iOS and Web development. They are particularly useful in these areas because of how quickly technology and trends can change, allowing employees to get new “nano degrees” every several years as the world advances. And with such a focused program that AT&T is actively involved in, employees have no trouble finding time to attend.

GE, Motorola, and others use MOOCs

There has been much discussion of MOOCs and their role in education, but companies like GE and Motorola are very interested in using them in employee training as well. A MOOC is a Massive Open Online Course, a sort of digital world designed for people to train at a distance in a variety of environments, especially cyberclassrooms, online training software, and the like. It’s an idea still in the early stages with a lot of potential and a lot of unknowns in regard to traditional education, but companies are finding new and effective ways to use MOOCs for their employees.

Just take a look at GE, Motorola, and others who are spending far more in their training budgets to develop wide-reach online training portals and virtual learning solutions. Expect this type of MOOC adoption on an as-needed basis to grow more common in the future as more companies adopt various elements.

Adobe, T-Mobile, and others adopt gamification

Gamification refers to using game elements in employee training as a method of motivation and generally as a unique approach to content. HP, for example, has long studied the possibilities behind gamification, while companies like Bunchball have worked to develop specific gamification solutions for big companies.

Adobe, for example, adopted the “LevelUp for Photoshop” program, which helped teach customers and employees alike the basic tools of Photoshop. T-Mobile used a more employee-friendly version of gamification in 2013 that allowed employees to quickly communication without each other and train service representatives in new products quickly and effectively.

Find out why companies are making the switch to eLearning here!

Image Source: Giphy

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